Hello world!

This is my first ever post and I am keen to make it valuable to you the reader. Do let me know what you would like to know more about. Topics I have specialist knowledge in include:

Positive Psychology
Self-Esteem and Assertiveness
Transactional Analysis
Emotional Intelligence
Training Delivery
Canine Psychology
Horses as Teachers

 I posed a question on Twitter and FACEBOOK, what would you like to hear more about? Lorraine Allman (@beindemand) replied with the following post. “Would be interested to learn how/if NLP can be applied to support everyday business decisions…?”

 So here goes…..

 NLP can be used as support for everyday business decisions and as for the how, well there are lots of options. One place to start is by considering two of the underlying principles of NLP, “positive intention” and “ecology”.  NLP takes a philosophical position that we always have a positive intention behind all that we do. Sadly sometimes it is just the best we can come up with based on limited knowledge or resources and is not always positive for others. So, for example, we might chose the best of a selection of poor choices. At other times we will be able to see a true positive intention behind our decisions. When applying this principle to decision making start by asking;

 “What is the positive intention behind the need to make this decision?”

 This identifies what outcome is desired and what the motivation behind it could be. Further exploration can be undertaken with regard to each alternative on offer. At The Gwiz Learning Partnership we devised the following model as a way of exploring the alternatives further.

 The IBO Model ©The Gwiz Learning Partnership

  •  The ‘intention – behaviour – outcome’ (IBO©) model is designed to help us to be more flexible in encouraging us to acknowledge and seek more options and can help in decision making.
  • This helps to counter ‘automatic behaviour’ where we continue doing the same thing even when it doesn’t really serve us.
  • The model suggests that for every context, an intention has a range of behaviours that might meet that intention. Each of those potential behaviours then has a range of outcomes depending on the subjective experiences of the other players. This ripple effect of potential outcomes then becomes systemic when other players are behaving in that context too.


Potential Ripple Effect of Intention Behaviour Outcome (IBO©)

 By exploring each of the potential behaviours and outcomes we can gain more clarity and begin to weigh our options. If we then consider “ecology” we can take the next step. Ecology could be described as the impact the decision will have on the system. In business the system could be the organisation, the team or the market place for instance. From a coaching perspective we might at this point introduce the Cartesian Co-ordinates Questions and apply them to each of the options under consideration.

 What would happen if you did?
What would happen if you didn’t?
What wouldn’t happen if you did?
What wouldn’t happen if you didn’t?

 The first two questions can often be answered very consciously and can be used in straight forward coaching sessions. Using the third and fourth questions can bring surprising new insights however it is important to set a positive pre-frame so that the client feels comfortable considering these slightly unusual questions. An NLP Master Practitioner would use these to facilitate the coachee accessing alternative perspectives and so enriching the data available for decision making.

 A second set of ecology questions equally valuable come from the Humanistic approach as proposed by Julie Silverthorn (Neuroenergetics);

 Is this healthy for me?
Is this healthy for others?
Is this congruent with Spirit?
If you were no longer thinking about the problem, what would you be thinking of?

 John Overdurf (Neuroenergetics) uses an alternative question that can help people gain furhter clarity. “If this were no longer an issue, how would you be?”

 For people faced with a dilemma, NLP has a very useful intervention called the Visual Squash. This is taught at Practitioner level as a formal intervention involving visualisation and the use of metaphor. The client is facilitated in coming up with a solution that may be a synthesis of the two options or may realise that one is the preferred option. At Master Practitioner level this technique evolves into a conversational intervention that is perhaps more appropriate in business coaching.

 There are many other aspects of NLP that can be useful in decision making such as: timeline, well formed outcomes, strategies, logical levels, meta model, sleight of mouth, clean questioning, etc. Robert Dilts has a great on-line resource for those of you who would like to explore these ideas further http://nlpuniversitypress.com/  This website is an online encyclopedia and worth bookmarking.

There are also lots of useful NLP articles on our website


 If you are interested in finding out more about NLP do contact me direct as we offer training from Practitioner through to Trainer. We also hold an NLP Practice group one evening per month. Each month we look at a new topic. You will find more information in the tab about NLP.

 Thank  you for reading my blog. Do let me know what else you would like me to write about.

About Melody @ GWizlearning

Melody spent fourteen years gathering experience of the business world working in banking, telecommunications and the public sector before co-founding The GWiz Learning Partnership in 1993. Melody has a Masters Degree in Applied Positive Psychology, a degree in Psychology and a diploma in Psychotherapy. She is an NLP Master Trainer which allows her to run NLP Practitioner, NLP Master Practitioner and NLP Trainer Training courses certified by the Positive School of Intrinsic Neuro-Linguistc Psychology. She is also a qualified Myers Briggs practitioner and EI practitioner and added to all this is five years Transactional Analysis training, meaning she is able to help organisations access the hidden potential in their staff. She is also in demand for her work in transforming average or even troubled teams into high performers. Melody is a visiting lecturer at University of East London, teaching "Wellbeing and Positive Psychology" to undergraduates. Additionally, she is a member of the CIPD and is ILM accredited. Melody's interests are many and varied. She has a keen interest in personal development, canine and wolf psychology, conservation, movies and running. She also enjoys western horse riding, walking the GWiz dogs, nature watching and stage combat (particularly sword fighting).
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3 Responses to Hello world!

  1. Lorraine @beindemand says:

    Thank you so much for making this your first blog Melody and congratulations on writing something so informative.

    The Cartesian Co-ordinates Questions in particular struck a chord with me, as sometimes when we’re stuck making decisions it’s about knowing the right questions to ask which will then lead us to the answers and subsequent action.

    Through your descriptions and explanations I can see how a skilled NLP practitioner could really support someone in business. I look forward to learning more about your work and reading future blogs.

  2. kieron Nolan says:

    I agree with the above comment fully Melody,although I use NLP in a personal coaching setting, as opposed to business.However I think it goes to show how flexible NLP really is.
    As we all have our own intentions for ‘doing’ something I was surprised at people who were training in NLP for business,as I could only see its merits in personal developement.It was if though, business interests/needs were met, as was in my case for personal developement.
    Further proving people can ‘do’ the same thing but have totally different interpretations to the event based on intention.

    Perhaps it is a bit of ‘the map is not the territory’!

    Very good post, thank you.

  3. Ed Luttrell says:

    Hi Melody. First off, congratulations on the first blog – love it! I particularly agree with the implication that by helping others (find their authentic voice/light/sense of purpose/self esteem) we find our own growing too. In the words of Ickle Pickle, “isn’t that a peach!” Having been on the receiving end of your compassion in this way has been a wonderful thing for me – so thank you.

    As for the other comments about NLP in everyday business decisions – I would echo your views on how NLP can lend itself to supporting congruent, well-formed decisions. Furthermore, reflecting on Robert Dilts’s (et al) work on authentic charisma, NLP also helps to ‘centre’ people, allowing business leaders to provide aligned and and more consistently congruent decision-making for themselves and their teams. A truly authentic leader is a blessing for any Company; NLP has much to offer in helping to align attitudes, beliefs, values and behaviours to the benefit of thought-leadership and decison-making in general.

    (best wishes for your blogging career! As ever, I’ll no doubt be learning from my masters!…)

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